PEOPLE in the region struggling with council tax payments are being urged to seek support, as it emerged that some households face debts of up to £15,000.
Advise Direct Scotland, which runs the free moneyadvice.scot service, has seen a surge in people seeking help after falling into arrears.
The charity expects even more people to come forward as councils across Scotland confirm tax hikes from April, such as nine per cent in Dumfries and Galloway, piling further pressure on families.
In recent months, Advice Direct Scotland has helped people manage council tax debts ranging from £1500 to £3000.
The charity also supported one person who faced a £15,000 arrears bill that had built up over six years.
Council tax arrears are a “priority debt”, meaning they should be addressed before other debts to avoid harsher enforcement measures, such as bank or wage arrestment.
Councils can seize benefits and take other actions to recover the owed payments, risking the loss of homes or tenancy agreements if left unresolved.
Advice Direct Scotland urges anyone who has missed a payment to contact their council immediately and request to pay in smaller amounts, rather than waiting to be contacted.
The charity is also reminding people on low incomes to check if they qualify for a reduction on their council tax bill.
Head of debt services John Baird, above, said: “The looming council tax increases will heap even more pressure on individuals and families who are already struggling with rising energy bills and the cost-of-living crisis.
“It’s heartbreaking to see people distressed over council tax debts. We’ve seen a growing demand for our services and expect even more inquiries when the new financial year starts in April.
“We understand that receiving council tax letters when you’re already worried about money can create more anxiety. But it’s important not to bury your head in the sand – you should take action now.
“With the right support, people can manage their debts more effectively and avoid the serious consequences of falling behind on council tax payments.
“Our debt advisers are here to help you assess your situation, review your income and expenses, and figure out the best way forward.
“We can also work with local authorities to take into account people’s financial challenges and help find fair, sustainable solutions.”
For free expert support, moneyadvice.scot, which is regulated by the Financial Conduct Authority, can help assess finances, negotiate payment plans, and pause enforcement.
Experts are available at www.moneyadvice.scot or on 0808 196 2316.
